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ClickUp Logo

Productivity platform for marketing agencies

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ClickUp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

ClickUp overview

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Based on 4538 verified user reviews

What is ClickUp?

ClickUp is a project management tool offering key features such as task management, task editing, project planning and scheduling, task progress tracking, and support for multiple projects, among others.

Who uses ClickUp?

Reviews for ClickUp come from a wide variety of industries, including Marketing and Advertising (13% of reviewers), Information Technology and Services (10%), and Computer Software (9%). The most frequent use case for ClickUp cited by reviewers is project management (64% of reviewers).

What do users say about ClickUp pricing?

Most reviewers indicate that ClickUp delivers strong value for money, especially due to its feature-rich free plan and competitive paid options. However, some users feel that key features require costly upgrades and find the pricing structure confusing.

What are the most popular integrations for ClickUp?

The ClickUp integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.6 out of 5 for its integration with ClickUp), Google Calendar (a scheduling product, 4.8), and Google Drive (a cloud storage product, 4.8).

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Organization

Prioritization

Collaboration

Responsiveness

Functionality

Alerts

ClickUp’s user interface

Ease of use rating:

ClickUp pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(50)
3-4(1,333)
5(3,155)

What do users say about ClickUp?

Reviewers feel ClickUp offers robust project and task management, with customizable views, templates, and automation that help them organize work and track progress efficiently. They appreciate its collaboration tools, flexible hierarchy, and integrations, saying it streamlines team communication and supports remote work. Many find the free plan generous and the pricing fair for small businesses. They note the platform’s adaptability for various workflows and industries.

Users report the interface is feature-rich and highly customizable, though some find it overwhelming at first and mention a learning curve. They say occasional performance issues and feature limitations exist, especially on lower pricing tiers.

Select to learn more


Who uses ClickUp?

Based on 4,538 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Education Management
Others

Use cases

Project Management
Task Management
Workflow Management
Project Tracking
Productivity

ClickUp's key features

GetApp's analysis of 664 verified user reviews collected between July 2021 and January 2025 identifies ClickUp's most critical features and summarizes user sentiment about those features.

Task management

Users report that ClickUp's Task Management capabilities allow seamless collaboration through comments, file attachments, and activity tracking. They appreciate the ability to break down large projects into manageable tasks, assign them to team members, and track progress in real-time. Reviewers indicate that customizable task views, due dates, priorities, and statuses enhance their experience. They also value the integration with third-party apps and the flexibility to create custom fields and statuses to fit specific needs. Of the 301 ClickUp users who gave detailed accounts of their use of Task Management, 99% rated this feature as important or highly important.

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“Users can collaborate with their team members seamlessly through comments, file attachments, and activity tracking, even when they are not at their desks.”
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Riccardo R.

Programmer

“ I like that I can easily create subtasks and assign them to different people. This is really helpful when there are a lot of moving parts to a project. I also like that I can easily see the status of a task and who is working on it. This is helpful for keeping track of progress and making sure that tasks are getting done in a timely manner. Finally, I like that I can set deadlines and reminders for tasks. This helps me to stay on top of things and make sure that I am meeting my deadlines.”
GK

Geoffrey K.

manager


Task editing

Reviewers indicate that ClickUp's Task Editing feature allows them to keep tasks organized and up-to-date. They find it easy to make real-time adjustments, update descriptions, due dates, and priorities. Users appreciate the ability to edit tasks collaboratively, ensuring team members can comment and work on tasks simultaneously. They also highlight the drag-and-drop interface and the option to edit multiple tasks using the bulk action toolbar, although some mention occasional bugs and a clunky interface. Of the 150 ClickUp users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.

See related user reviews

“The ability to edit and update tasks in ClickUp ensures that information stays accurate and up to date. This feature enhances flexibility and adaptability, allowing team members to make real-time adjustments and maintain clarity across projects.”
DS

Dolendra S.

Developer

“Multiple tasks can be edited using the bulk action toolbar. Editing can also be done collaboratively which ensures that team members comment on, edit and work on the task at the same time.This allows for team bonding, effective and efficient team working, effective remote work, etc.”
FF

Folakemi F.

CUSTOMER SERVICE SUPERVISOR


Project planning/scheduling

Users report that ClickUp's Project Planning/Scheduling capabilities include robust tools like Gantt charts, detailed timelines, and customizable workflows. They appreciate the ability to set milestones, assign tasks with specific due dates, and visualize project timelines and dependencies. Reviewers find the collaboration capabilities, such as comments and file attachments, enhance team communication. They also value the automatic notifications and templates that simplify project setup and tracking. Of the 218 ClickUp users who gave detailed accounts of their use of Project Planning/Scheduling, 95% rated this feature as important or highly important.

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“I really appreciate how robust and flexible the Project Planning/Scheduling features are in ClickUp. The ability to create detailed timelines, set milestones, and assign tasks with specific due dates has made it much easier to keep projects on track.”
NF

Nathan F.

Website Director

“First, the Gantt chart view makes it easy to visualize project timelines and dependencies. I also like the ability to assign due dates and dependencies to tasks, and to set up recurring tasks. And the automatic notifications are really helpful for keeping track of task progress. Plus, the templates make it easy to get started with new projects.”
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Moses L.

Software Engineer


Task progress tracking

Reviewers feel that ClickUp's Task Progress Tracking feature provides real-time insights into task and project status. They appreciate the visual indicators, progress bars, and customizable views that make tracking easier. Users highlight the ability to set progress percentages, create checklists, and assign subtasks. They also mention the helpful notifications and automation that keep them informed about task updates and deadlines. Some users note the integration with other apps enhances their tracking experience. Of the 187 ClickUp users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.

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“Task Progress Tracking is one of our favorite features in ClickUp! It allows us to see at a glance which tasks are on track and which ones need a little more attention. We can also customize our progress bars to match our team's workflow.”
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Mary A.

Digital Marketer

“ClickUp has all the standard task-tracking functionality you'd expect. ClickUp is very customizable - which admittedly can be daunting at times - but once you've settled on a workflow, it's very good. ClickUp allows you to view your list of tasks in many ways e.g. Board, Timeline, Table, and a lot more. The ability to view your tasks in multiple ways like this makes tracking a lot easier. ”
EM

Evan M.

Software Engineer


Task scheduling

Users report that ClickUp's Task Scheduling feature allows them to set start and due dates, create recurring tasks, and visualize schedules in various formats like calendars and Gantt charts. They appreciate the flexibility to customize task views and the ability to automate notifications and reminders. Reviewers find the drag-and-drop interface intuitive and helpful for planning their workdays. They also value the integration with other tools and the option to schedule tasks in advance, enhancing productivity. Of the 232 ClickUp users who gave detailed accounts of their use of Task Scheduling, 91% rated this feature as important or highly important.

See related user reviews

“I love that ClickUp not only allows you to give a date, but also you can go as further as creating a daily agenda in a Google Calendar style to determine the moment along the day for each task. ”
ND

Noelia D.

PhD Candidate

“ClickUp has the best tools for scheduling multiple projects at a time. I can easily collaborate, discuss with my team members,plan projects and then schedule the tasks accordingly. I can even track the improvement and then again assign and schedule tasks accordingly. As a team leader , this has genuinely made my life easier.”
AS

Amisha S.

Writer


Multiple projects

Reviewers indicate that ClickUp's Multiple Projects feature allows them to manage various projects simultaneously with ease. They appreciate the ability to create and switch between multiple spaces, each with its own set of tasks, due dates, and team members. Users highlight the customizable project views and centralized project management that keep everything organized. They also value the cross-project visibility and comprehensive reporting that help them track progress and improve workflow efficiency. Of the 115 ClickUp users who gave detailed accounts of their use of Multiple Projects, 90% rated this feature as important or highly important.

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“ClickUp offers the ability to manage multiple projects within the platform, which can be very useful for users who need to manage and keep track of multiple projects at the same time”
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Kamal A.

Employee

“I like the feature of multiple projects in ClickUp because it allows me to efficiently manage and keep track of various projects all in one place. With the ability to create and switch between multiple projects, ClickUp keeps everything organized and easily accessible. Each project has its own set of tasks, due dates, and team members, ensuring that I can focus on each project individually without confusion. The impact of this feature is significant as it streamlines my workflow, improves collaboration, and prevents project overlap. With ClickUp's support for multiple projects, I can efficiently handle diverse tasks and teams, leading to better project management and increased productivity. It's a valuable feature that enhances the overall usability and effectiveness of ClickUp as a project management tool.”
JD

Joy D.

Freelancer


All ClickUp features

Features rating:

Dashboard
Dependency tracking
Display ad management
Due date tracking
Campaign management
Employee activity monitoring
Idea ranking
Knowledge management
Markup Tools
Notes management
Bug tracking
Product data management
Project scheduling
Project templates
Requirements management
@mentions
Visualization
Traceability
Activity/News feed
Territory management
Team management
Supports scrum
Sprint planning
Social media integration
Skills tracking
Rich text editor
To-Do list
Assignment management
Project management
Status tracking
Performance review management
Goal setting/tracking
Sub-Task management
Progress tracking
Online time tracking
Workflow management
Deadline management
Configurable workflow
File transfer
Employee scheduling
Project tracking
Activity tracking
Project planning
Backlog management
Reporting/Project tracking
Ideation
Performance metrics
Prioritization
Customizable fields
Project time tracking
Collaboration tools
Reminders
Real-Time updates
Content management
Brainstorming
Customizable branding
Templates
Commenting/Notes
Billable & non-billable hours
Role-Based permissions
Alerts/Notifications
Activity dashboard
Scheduling
Segmentation
Real-Time notifications
Reporting & statistics
Milestone tracking
Workflow configuration
Timesheet management
Communication management
Employee management
Automatic time capture
Marketing calendar
Retrospectives management
Recurring tasks
KPI monitoring
Template management
Issue tracking
Task tagging
Contact management
Sales pipeline management
Idea management
Graphical workflow editor
Real time editing
For it project management
File sharing
Interaction tracking
Search/Filter
Bar chart
Surveys & feedback
Business process automation
Calendar management
Remote access/control
Drag & drop
Gantt/Timeline view
Issue management
Real-Time chat
Projections
Kanban board
Contact database
Reporting/Analytics
Third-Party integrations
Tagging
Access controls/permissions
Approval process control
Document management
Version control
Customizable templates
No-Code
Resource management
Employee database
Time tracking
Mind maps
Offline time tracking
Visual workflow management
Office suite
Negative feedback management
Task import
Database Creation
Document storage
Rules-Based workflow
Request management
Financial management
Calendar/Reminder system
Client management
Data import/export
Forecasting
File management
Time & expense tracking
Lead management
Mobile access
Percent-Complete tracking
API
Roadmapping
Electronic signature
Remote support
Customizable dashboard
Single sign on
Compliance management
Overtime calculation
Meeting management
Email management
Gamification
Messaging
Risk management
Resource scheduling
Multi-board
Referral tracking
Forms management
Real-Time reporting
Archiving & retention
CRM
Time zone tracking
Video chat
Media planning
Portfolio management
Product roadmapping
Bug/Issue capture
Traditional methodologies
Billing & invoicing
Agile methodologies
Marketing automation
Cost-to-Completion tracking
Vacation/Leave tracking
Email-to-Task conversion
Client portal
Budgeting/Forecasting
Testing/QA management
Discussions/Forums
Productivity analysis
Budget management
Presentation tools
Strategic planning
Deliverables Management
Change management
Task board view
Application management
Guest access
Case notes
Supplier management
Task Planning
Dashboard creation
Channel management
Web-based deployment
Daily reports
Alerts/Escalation
Customer journey mapping
Code repository integration
Time off management
Timeline management
Cost tracking
Utilization reporting
Color codes/icons
HR management
Calendar sync
Quotes/Estimates
Innovation management
Issue auditing
Issue scheduling
Iteration management
Knowledge base management
Lead generation
Product lifecycle management
Process modeling & designing
Predictive analytics
Personalization
Mobile app
Multiple billing rates
Multi-Department/Project
Multi-Campaign
Stakeholder defined attributes
Approval workflow
Spreadsheet view
Spend management
Audit trail
Design management
Capacity management
Document review
Campaign planning
Automated scheduling
Email alerts
Email marketing
Campaign analytics
For creative agencies
Forms automation
Release planning
Release management
Recurring issues

ClickUp awards

ClickUp alternatives

ClickUp logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Airtable logo
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GanttPRO logo
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7

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Aha! logo
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59

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Free version
Ease of Use
Features
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Customer Support

ClickUp pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100mb Storage
  • Collaborative Docs
  • Email in Clickup
  • In-App Video Recording and 24/7 Support
  • Kanban Boards
  • Native Time Tracking
  • Real-Time Chat
  • Sprint Management
  • Two-Factor Authentication
  • Unlimited Tasks

Unlimited

10

/user

Per month

Features included:

  • Agile Reporting and 24/7 Support
  • Form View
  • Goals & Portfolios
  • Guests With Permissions
  • In-App Video Recording
  • Resource Management
  • Teams (User Groups)
  • Unlimited Custom Fields
  • Unlimited Dashboards
  • Unlimited Gantt Charts
  • Unlimited Integrations
  • Unlimited Storage

Business

19

/user

Per month

Features included:

  • Advanced Public Sharing and 24/7 Support
  • Agile Reporting
  • Custom Exporting
  • Kanban Boards
  • Unlimited Teams

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Permissions
  • Advanced Public Sharing
  • Custom Role Creation
  • Enterprise API and 24/7 Support
  • Subtasks in Multiple Lists
  • Team Sharing

User opinions about ClickUp price and value

Value for money rating:

Of 150 reviews that provide robust commentary on ClickUp's price and value, 72% mention it in a positive light.

Most reviewers indicate that ClickUp offers great value for money, especially highlighting its comprehensive free version. They appreciate that the free plan includes many essential features such as task dependencies, file attachments, and email notifications, which are often restricted in other software. Users find the ability to create unlimited tasks and invite unlimited members in the free version particularly beneficial. They also value the option to try out premium features through free trials for the unlimited and business plans.

Some users report that ClickUp's paid plans are competitively priced and provide extensive functionalities that help streamline project management and replace multiple other tools, leading to cost savings. Reviewers appreciate the customization options and integrations available, which enhance the platform's utility without incurring significant additional costs.

However, some users feel that the free plan has limitations, such as restricted custom tags and a limited number of tasks, which may not suffice for all needs. They also mention that some crucial features are locked behind higher-tier plans, making it necessary to upgrade, which can be costly. A few users express frustration with the pricing structure, finding it confusing and feeling pressured by upselling tactics. Additionally, some reviewers note that the paid plans can be expensive compared to alternatives, particularly for larger teams.

, and

To see what individual users think of ClickUp's cost and value, check out the review excerpts below.

“Its free version lets you make unlimited tasks and have an unlimited number of members working on task management a free trial is available for both the unlimited and business pricing options.”
Verified reviewer profile picture

Benja m.

Marketing

“In addition to providing a wide range of features including simple customization, multiple views, and extensive analytics, it also enables businesses to take advantage of these capabilities without having to pay a lot of money.”
SH

Samuel H.

Oracle DBA

“I think ClickUp lacks a really good freemium-type - license, it restricts the possibility of really enjoy it and converting that way into a premium license, for example with custom tags.”
Verified reviewer profile picture

Austin M.

Software Analyst

ClickUp integrations (287)

Integrations rated by users

We looked at 4,538 user reviews to identify which products are mentioned as ClickUp integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.6 (72)

The integration with Slack is important because it allows users to easily communicate and collaborate with each other. ClickUp users can use the Slack integration to create, view, and comment on tasks, which makes it easier to keep everyone on the same page. The integration also allows users to get notifications about new tasks and updates, so they can stay up-to-date on what's happening.

So we could assign + manage tasks that started popping up in Slack. Some owners that I work with aren't the best at using ClickUp, they just talk in Slack. So to easily convert it to a task to ensure nothing fell through the cracks was important.

I use Slack almost more than I use email, so it's nice to get notification through a custom Slack channel so I don't miss anything. Also, it allows me to receive less email notifications.

We use Slack for internal communication, using the integration we can update each other on project statuses without having to enter the clickup database.

Integration of Teamwork with Slack is great and collaboration possibilities that can save you time and make your team more productive.

It helps to track changes in task status, it notifies every time when anyone changes the task status or adds a comment to a task.

most of our day to day internal business is conducted over slack, so we won't use any product that doesn't integrate.

It helps to keep our project list organized and help to fulfill the project on time when alerted

I use the slack integration to tag people in Slack and attach the ClickUp task directly

We use slack as our communication tool so Clickup and Slack go hand in hand together.

We would like to merge some comments in slack, but we understand the limitations.

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Moses L.

Software Engineer

1/11

Integration rating: 4.8 (61)

Two-way synchronisation works quite well. It allows me to see my upcoming due dates through my calendar app on my phone and watch, without having to open the slow ClickUp app. :) Wish there were more options to only include certain tasks in the synchronisation progress, though.

The integration did not work well for me. It basically created a new calendar, so it did not serve me. I wanted to integrate the tasks (and timeslots) from ClickUp with the calendars I already owned in my Google Calendar. So, I quit the integration very rapidly.

This is perhaps one of the most important, especially with the AI meeting tool I need to integrate my calendar for it to sync with my calls and schedule seamlessly. It nails it.

The reminder of the deadlines of the tasks in the personal calendar of each team member, helps everyone keep track of what it is important and needsimmediate attention.

It is great that on my google calendar that I use for everything al my tasks show up without me needing to look at a separate calendar app.

It helps me keep tab and track all my scheduled meetings, engagements and tasks, especially those that I create while on the move.

It's important to set alarms and monthly deadlines, to know when you added a deadline or when you need to finish an old one.

Works pretty good. Still looking for some of the automation settings to be updated so it will work a little more smoothly

If you use the scheduling and time estimation elements, it helps you learn how to not overwhelm your day.

Ran into some issues of duplicate entries and had to remove them manually as per support advice

Because I used Google calendar daily and I don't even need to import anything.

QA

Quinten A.

UI/UX Specialist

1/11
Google Drive logo
Google Drive

Integration rating: 4.8 (43)

We can pull our files from Google Drive natively which ensures the file is up to date and makes versioning more streamlined.

Google Drive is our collaboration suite, so we need to be able to share and upload files for our team to review and edit.

Because all of our documents are on Drive and instead of having to email them, they are readily and easily accessible.

The team needs to have access to the right files instantly.Therefore, A stable connection with the cloud is important.

This allows us to store large files related to projects where any team member can access them.

Helps us keep track of all docs without having to keep multiple copies in separate systems

I need to organize all aspects of my business and having my drive organized is critical.

This is a very convenient integration, but low priority. It's basic, but it works well.

Sharing files through Drive make things easier for the communication with customers.

AC

Abby C.

Digital Marketing Manager

1/9
GitHub logo
GitHub

Integration rating: 4.7 (37)

This allows our dev-team to spend more time in GitHub without having to double back into clickup to status or note things; branches and commits get surfaced in their related tickets automatically making it easy for non-Dev types to stay in context.

The projects that i've been part of, were software development project, and every user story was associated to a specfic branch on our repository, so this integration was very useful to track features being developed.

It does the job well. I wish the integration was more fleshed out but I don't think it distracts from it's main goal of associating branches/PRs with different cards.

The integration works well but it is a little clunky. The generated IDs and branch names are too large and make it harder to talk about it.

We were tracking bugs and using the integration made sure the tasks closed whenever a pull request was closed.

An important plugin we use as a team is GitHub, which is available in ClickUp, making us a very fast team.

BH

Bryan H.

Director of Technical Operations

1/6
Zapier logo
Zapier

Integration rating: 4.7 (31)

This integration used to be okay, then it got great, but now it's awful and oftentimes doesn't work. You cannot rely on it and ClickUp does not fix the issue.

This is critical to connect other tools that don't have direct integrations into ClickUp to keep everything running smoothly.

We provide some updates to clients automatically in Gmail via Zapier - which is a nice way to save some time

This automatically gets my new projects started as soon as a client signs up, resulting in zero delay.

It’s critical to help us automate tasks that could take time for relatively easy or repetitive tasks.

Because we build automations to simplify the work of all the areas of the company

KP

Kevin P.

Owner

1/6
Gmail logo
Gmail

Integration rating: 4.7 (36)

The integration with Gmail is important because it allows users to send and receive emails directly from ClickUp. This makes it easy to keep track of all communication related to tasks and projects. Users can also create and edit tasks directly from Gmail, which saves time.

Didn't need this feature too much yet. ClickUp's email wasn't finished or handy yet in the app, and although I had the API, I didn't have that much of a need for it.

We provide some updates to clients automatically in Gmail via Zapier - which is a nice way to save some time

So that you can makes sure tasks go on to your calendar and that communication gets sent out via email.

Verified reviewer profile picture

Moses L.

Software Engineer

1/4
Toggl Track logo
Toggl Track

Integration rating: 4.9 (17)

The integration has been important because it enable to properly utilize the available time to get our projects completed within the intended time frame.

time tracking is one of the highest priority features I look for in a project / task manager.

With Toggl Track integration, it has been easy to monitor our time usage during projects.

JK

James K.

Brand Ambassador

1/3

Integration rating: 4.6 (12)

You get email alerts when a job is added to your clickup. This helps give another level of alerts so you know when a new job has been added.

Preset emails can be sent on Outlook on completion of a task as updated in Clickup.

Integrating with email was not necessary for me, but I have used it on occasion.

CT

Christopher T.

Senior Creative

1/3

Integration rating: 4.9 (7)

Clickup has this awesome feature that lets you embed docs or sheets into your clickup tab views, so you can quickly and easily reference external data

Sometimes we embed Google Sheets into a task view in ClickUp, for reference or update data within the ClickUp space.

We use this for performance reporting and keeping all of our data viewable in one space.

RD

Reema D.

Associate Director

1/3
Everhour logo
Everhour

Integration rating: 5.0 (9)

we use everhour for time tracking, clickup allows us to track the time seamlessly by adding the everhour clock to each and every task so we can stay on top of how long each task takes.

It was a very effective time tracking tool and time tracking is necessary with clients and charging prices.

ml

min l.

GRC

1/2
Jotform logo
Jotform

Integration rating: 5.0 (2)

Great for creating survey forms to collect our customers feedback to help us improve our services.

This enables me to gather information about my leads and add them straight to my CRM in ClickUp

Verified reviewer profile picture

Vicky B.

Senior Account Director

1/2

Integration rating: 4.9 (25)

Most of our office details and function are executed using Google workspace tools and with ClickUp you can import information that from these tools

Verified reviewer profile picture

Netanya L.

Veterinary Medicine and Surgery Specialist

OneDrive logo
OneDrive

Integration rating: 4.8 (21)

It's a nice feature, we use irregularly when clients provide data in spreadsheets/docs.

BH

Bryan H.

Director of Technical Operations

Todoist logo
Todoist

Integration rating: 5.0 (11)

Todoist assist us to effectively plan our projects breaking it into tasks for easier prioritization and assigning.

TV

Tim V.

Senior Project Supervisor

Time Doctor logo
Time Doctor

Integration rating: 4.6 (7)

a great time tracking tool that we integrated with ClickUp. It was easy to use and reports are good.

GS

Ghanshyam S.

Director

Box logo
Box

Integration rating: 5.0 (2)

The team needs to have access to the right files instantly.Therefore, A stable connection with the cloud is important.

Verified reviewer profile picture

Siokas G.

Researcher

Hubstaff logo
Hubstaff

Integration rating: 3.0 (2)

Hard to keep track of time when you are working on multiple tasks at a time

CS

Christopher S.

Owner

PageProof logo
PageProof

Integration rating: 4.0 (1)

With the pageproof integration tasks are moved if in proofing and tasks are automatically made when amendments have been requested.

MD

Matt D.

Marketer

ClickUp customer support

What do users say about ClickUp customer support?

Customer support rating:

We analyzed 180 verified user reviews to identify positive and negative aspects of ClickUp customer support.

A large number of users praise ClickUp's customer support for being highly responsive and helpful with quick solutions.

Common user feedback highlights the professionalism and friendliness of the support team when resolving issues.

Widespread user sentiment appreciates the transparency and ongoing communication about product improvements from support.

A minority of users report slow or unresponsive customer support, especially outside business hours or for complex issues.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about ClickUp's customer support, check out the review snippets below.

“ClickUp's customer service interface/protocol/software, as well as individual human response have been super, really setting a new standard for responsiveness and customer service.”

AK

Alicson K.

Editor, Designer, Consultant

“The customer service is superb, anything you need, they will answer within the day and give you a bunch of options for solutions.”

Bv

Bryan v.

Head of Sales and Marketing

“We ran into an issue with tracking a project and despite multiple attempts to get help from customer service, no response was ever received.”

SB

Stella B.

Copywriter

ClickUp FAQs

Q. What type of pricing plans does ClickUp offer?

ClickUp has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription

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Q. What is ClickUp used for?

ClickUp is a productivity and project management platform that helps teams unify tasks, documents, goals and communication in one workspace. The solution enables managers to consolidate various productivity tools into a single environment, eliminating the need to coordinate across multiple applications. ClickUp supports diverse teams and industries, including marketing, software engineering, information technology, human resources and executive leadership, and accommodates workflows for individuals and large enterprises alike. The platform provides extensive task management features with customizable hierarchies, including subtasks, checklists and dependencies. Users can apply configurable statuses to mirror unique workflows. Multiple visualization modes enable listing, board, calendar, timeline and project plan representations. Time management capabilities include integrated tracking, estimations and analytical reporting. Document creation and sharing occur within an embedded editor that links content to tasks and retains version histories. Visual collaboration tools such as diagram boards and mind mapping support ideation and planning, while personalized dashboards facilitate performance monitoring and goal alignment. Automation tools within ClickUp permit the definition of conditional rules and event triggers to eliminate manual repetition. Native connectors integrate the platform with messaging, file storage and conferencing services, while an application programming interface extends connectivity to bespoke systems. Artificial intelligence features offer contextual assistance for content synthesis, task execution and data retrieval, reducing manual effort and preserving situational awareness across current projects. Enterprise grade security and compliance measures safeguard data through encryption and access controls. Single sign on and multiple authentication factors enforce verification policies. The platform’s architecture accommodates growth and complexity by organizing work into hierarchical structures of spaces, folders and lists, accompanied by tagging and search functions. Cross platform support includes web browsers, desktop applications and mobile applications that operate in offline environments to maintain continuity of work under varying connectivity conditions.


Q. What are the benefits of using ClickUp?

  • ClickUp provides users with eight different view options to help manage projects and organize tasks.
  • ClickUp users can create custom statuses for each unique project which can be edited, reordered, and colored according to the organization's needs.
  • Managers are able to assign tasks to several people at a time within ClickUp, as well as manage multiple tasks seamlessly with table view and multitask technology.
  • ClickUp's board view provides an agile view designed for SCRUM methodology, providing a simple, yet highly informative presentation.
  • The platform allows users to import data from third party project management apps using ClickUp's proprietary automated importing solution.


  • Q. Who are the typical users of ClickUp?

    ClickUp has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does ClickUp support?

    ClickUp supports the following languages:
    English


    Q. Does ClickUp support mobile devices?

    ClickUp supports the following devices:
    Android, iPad, iPhone


    Q. Does ClickUp offer an API?

    Yes, ClickUp has an API available for use.


    Q. What other apps does ClickUp integrate with?

    ClickUp integrates with the following applications:
    TestMu AI, BugSnag, Pabbly Connect, PractiTest, Google Forms, GitHub, Make, Microsoft Outlook, Todoist, Dropbox Business, Alexa, TimeCamp, Jira, Discord, Everhour, Timeneye, Calendly, Time Doctor, Miro, Zapier, RingCX, Google Docs, Gmail, Zoho Flow, Timely, Marker, OneDrive, Airtable, Google Workspace, Trello, Google Drive, Box, Grammarly Business, Zoom Workplace, Microsoft Teams, GitLab, Monitask, Userback, TestLodge, Help Scout, Canny, Slab, Jotform, Harvest, Memtime, Slack, Sentry, Typeform, Unito, Protractor, Basecamp, ProBackup, Relay.app, Front, PomoDone App, Tableau, Vimeo, Bitbucket, JIRA Service Management, SupportBee, WebWork Time Tracker, Confluence, monday.com, Hubstaff, Clockify, Loom, Google Calendar, Twilio, Wrike, Asana, Sunsama, Timing, Figma, YouTube, n8n.io, HubSpot CRM, Evernote Teams, Toggl Track, Sleekplan, Google Sheets, Intercom, TMetric, Google Chrome, Zendesk Suite


    Q. What level of support does ClickUp offer?

    ClickUp offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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